Skip to content
Email: info@gc-repairs.com | Call/Text: 0402756695
Email: info@gc-repairs.com | Call/Text: 0402756695

PS5 Controller Touchpad Not work Repair Service

PS5 Controller Touchpad Not work

If your PS5 Controller

- Touchpad not work, 
- Touchpad sensor does not work,
- Touchpad click does not work

It is highly likely that you have a faulty Touchpad or faulty Touchpad button

We can completely replace it with a brand new one.

$39.95 - $39.95
$39.95
$39.95 - $39.95
$39.95
Request a quote

PS5 Controller Repairs and Solutions: Touchpad Issues

The touchpad on the PS5 Controller is a versatile input device that enhances gameplay and user interaction. If it becomes unresponsive, it can significantly impact your gaming experience.
Below are the common problems and detailed solutions for repairing touchpad-related issues.

Common Problems with the Touchpad

  1. Touchpad Does Not Work

    • The touchpad does not respond to swipes, taps, or gestures.
    • Touch-sensitive functionality is completely inactive.

  2. Touchpad Sensor Malfunction

    • The touchpad registers inputs inconsistently or fails to detect touch gestures accurately.
    • Delays or skips occur when using swipe or tap gestures.

  3. Touchpad Click Issues

    • The physical click of the touchpad does not respond or registers intermittently.
    • The internal click mechanism is stuck, broken, or non-functional.

Repair Solutions

1. Cleaning and Maintenance

  • Surface Cleaning:
    Remove any dust, grease, or debris from the touchpad surface using a microfiber cloth and isopropyl alcohol.
  • Internal Cleaning:
    Open the controller and clean the touchpad sensor and its surrounding components with isopropyl alcohol to ensure proper conductivity.

2. Sensor Repair or Replacement

  • Diagnose the touchpad sensor to identify any faults in the touch-sensitive layer.
  • If the sensor is damaged, replace it with a new one that matches the controller model.
  • Recalibrate the touchpad sensor to ensure accuracy.

3. Click Mechanism Repair

  • Inspect the internal click switch for physical damage or wear.
  • Repair or replace the damaged tactile switch responsible for registering the click.
  • Re-solder loose connections between the touchpad click switch and the motherboard.

4. Motherboard Inspection

  • Check for loose, damaged, or corroded connections between the touchpad and the motherboard.
  • Repair solder joints or replace the ribbon cable connecting the touchpad to the mainboard.

5. Software and Firmware Update

  • Update the PS5 controller firmware to address potential software-related touchpad issues.
  • Reset the controller to factory settings to clear any software glitches.

6. Replacement of the Entire Touchpad Assembly

  • If multiple issues persist, replace the entire touchpad assembly, including the sensor and click mechanism, to restore full functionality.

Preventative Measures

  • Keep the controller clean and free of dirt or debris to prevent touchpad sensor blockages.
  • Avoid excessive pressure or rough use of the touchpad to prevent mechanical damage.
  • Store the controller in a safe, dust-free environment when not in use.

By addressing the root cause of touchpad issues, our professional repair service will restore the responsiveness and functionality of your PS5 controller, ensuring you can enjoy an uninterrupted gaming experience.

OPTION # 1 - Free Australia Post Service

Below is our Australia Post account details.

REPLY PAID 85202
GAME CONSOLE REPAIRS
P.O BOX 381
UNDERWOOD,
QLD, 4119

1. Wrap up your device with some bubble wrap
2. Write down the above address on your Package
3. Take it to any Australia Post

It will be shipped to us at no charge at all to you.

Please ensure to send out any other accessories that you would like us to test e.g.

- USB Cable
- Battery Pack
- Any Other Accessories

OPTION # 2 – Free Service

Place your order

We’ll take care of the pickup and delivery process for you and lodge your repair request

Also, you are always welcome to give us a call at 0402756695
or Email: info@gc-repairs.com for any updates regarding your repair request.

Please note that
this is an analysis-only service, once the issue is confirmed one of our
friendly representatives will contact you and inform you of all the available solutions along with the required timeframes.

If you would like to go ahead with the repair; we will forward you the repair charges.

If you do not wish to go ahead with the repair, we are more than happy to discuss alternatives or send you back your original device.

Repair Service Process and Quality Assurance
At our repair center, we are committed to providing you with the best possible experience ensuring your satisfaction.

Here's what you can expect from our PS5 Controller Touchpad Repair Service:

Thorough Inspection and Diagnosis
We will thoroughly examine your PS5 Controller to confirm the issue. Once diagnosed, one of our representatives will promptly contact you with the available solutions, estimated timeframes, and a confirmed price.

Repair Authorisation
If you choose to proceed with the repair, we will promptly start the repair process to get your Controller up and running. We perform a full functionality test before shipping it back to you to ensure everything is working perfectly.

No Obligation Return
If for any reason you would like not to proceed with the repair, or in cases where repair is not possible, we can discuss alternative options or we can also return your original controller to you at no additional cost.

Customer Satisfaction Guarantee
Your satisfaction is our priority.
If, for any reason, you are dissatisfied with our repair service, please contact us immediately. We can send you further instructions or walk you through getting your controller up and running OR we are more than happy to issue a refund and discuss further options.

Continuous Improvement
We are always striving to improve our PS5 Controller repair services and procedures. Your feedback, whether positive or negative, is very important to us. We would love to hear from you.

Thank You
Thank you for choosing our service. Please hang tight while we get your controller back in action.
We appreciate your patience.
Have an amazing day :)

Product Reviews

Add customer reviews and testimonials to showcase your store's happy customers.

Author's name

Add customer reviews and testimonials to showcase your store's happy customers.

Author's name

Add customer reviews and testimonials to showcase your store's happy customers.

Author's name