At Game Console Repairs®, we stand by the quality of our products. Here's everything you need to know about our warranty claims:
1. Warranty Period: Leveling Up Your Protection
- All listed products have a 3-month replacement warranty unless stated otherwise.
2. Faulty Product Return: Easy and Hassle-Free
- If your product becomes faulty within the first 3 months, email us with your receipt/order number and a detailed issue description.
- Send the suspected faulty product back within 3 days of our advice.
- We'll examine it, and if found faulty, replace it with a brand new one using the original shipping method.
3. Warranty Conditions: Keeping It Intact
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Warranty Conditions:
To qualify for a warranty claim, the product must be returned in its original, unmodified condition, with the seal intact and no signs of tampering or soldering. - Lenses, requiring delicate installation and calibration, are excluded from our warranty.
4. Re-Repair and Warranty: Transparent Communication
- We inform you if re-repair is covered under warranty, considering potential issues with other components.
- Warranty does not cover parts not tested or repaired by us initially.
5. Defective Item During Warranty: Your Protection Period
- All items have a 3-month warranty unless otherwise stated.
- We replace defective items within the warranty period if it's a manufacturing defect.
- Postage costs are the user's responsibility, and we cover the return postage.