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Email: info@gc-repairs.com | Call/Text: 0402756695
Email: info@gc-repairs.com | Call/Text: 0402756695

PS5 Controller D-Pad Button Not work Repair Service

PS5 Controller Directional-Pad (D-Pad) Button Not work Repair Service

If your PS5 Controller

- Directional-Pad (D-Pad) Button does not work
- Directional-Pad (D-Pad) skips
- Left, Right, UP, or Down directions either skip or do not work at all.

Then we can replace the Directional-Pad (D-Pad) button and rubber with brand new ones.

$39.95 - $39.95
$39.95
$39.95 - $39.95
$39.95
Request a quote

PS5 Controller Repairs and Solutions: Directional Pad (D-Pad) Issues

The PS5 controller's D-Pad (Directional Pad) is a critical component for navigating menus, executing in-game commands, and controlling movements.

Issues with the D-Pad can disrupt gameplay and reduce functionality. Below, we explore the common problems and solutions for repairing the PS5 controller's D-Pad.

Common Problems with the D-Pad

  1. Unresponsive D-Pad Buttons

    • Pressing Up, Down, Left, or Right fails to register any input.
    • Requires excessive force to activate the buttons.

  2. D-Pad Button Skipping

    • Inconsistent or delayed response to button presses.
    • Commands are skipped or double-registered during use.

  3. Specific Directions Not Working

    • One or more directions (Up, Down, Left, or Right) fail to function.
    • Uneven pressure or inconsistent tactile feedback.

  4. Physical Damage or Wear

    • D-Pad buttons appear worn out, cracked, or loose.
    • Internal mechanisms are damaged, jammed, or misaligned.

Repair Solutions

1. D-Pad Button Replacement

  • Replace damaged or worn-out D-Pad buttons with new, high-quality PS5-compatible components.
  • Ensure precise alignment for smooth and accurate operation.

2. Cleaning and Debris Removal

  • Perform an ultrasonic cleaning to remove dirt, dust, and residue from the D-Pad and its housing.
  • Clean the internal contact pads with isopropyl alcohol to restore proper connectivity.

3. Contact Pad Repair or Replacement

  • Inspect the rubber membrane under the D-Pad for wear or tears.
  • Replace the membrane if it's degraded or failing to provide proper conductivity.

4. Circuit Board Inspection and Repair

  • Examine the motherboard for damaged traces or faulty solder joints connected to the D-Pad buttons.
  • Resolder or repair the damaged connections to ensure proper electrical contact.

5. Alignment Adjustments

  • Reassemble and realign the internal components to eliminate jamming or uneven pressure.
  • Secure the D-Pad mechanism to prevent loose or shaky buttons.

6. Firmware Update

  • Update the PS5 controller firmware to resolve any software-related input recognition issues.

Preventative Maintenance Tips

  • Avoid excessive force when pressing the D-Pad buttons.
  • Keep the controller clean and free of debris to prevent buildup that can affect the D-Pad’s functionality.
  • Use protective covers to reduce wear and tear.

By addressing these issues through professional repair and maintenance, the PS5 controller’s D-Pad can be restored to full functionality, ensuring seamless navigation and optimal gameplay performance.

OPTION # 1 - Free Australia Post Service

Below is our Australia Post account details.

REPLY PAID 85202
GAME CONSOLE REPAIRS
P.O BOX 381
UNDERWOOD,
QLD, 4119

1. Wrap up your device with some bubble wrap
2. Write down the above address on your Package
3. Take it to any Australia Post

It will be shipped to us at no charge at all to you.

Please ensure to send out any other accessories that you would like us to test e.g.

- USB Cable
- Battery Pack
- Any Other Accessories

OPTION # 2 – Free Service

Place your order

We’ll take care of the pickup and delivery process for you and lodge your repair request

Also, you are always welcome to give us a call at 0402756695
or Email: info@gc-repairs.com for any updates regarding your repair request.

Please note that
this is an analysis-only service, once the issue is confirmed one of our
friendly representatives will contact you and inform you of all the available solutions along with the required timeframes.

If you would like to go ahead with the repair; we will forward you the repair charges.

If you do not wish to go ahead with the repair, we are more than happy to discuss alternatives or send you back your original device.

Repair Service Process and Quality Assurance
At our repair center, we are committed to providing you with the best possible experience ensuring your satisfaction.

Here's what you can expect from our PS5 Controller D-Pad Repair Service:

Thorough Inspection and Diagnosis
We will thoroughly examine your PS5 Controller to confirm the issue. Once diagnosed, one of our representatives will promptly contact you with the available solutions, estimated timeframes, and a confirmed price.

Repair Authorisation
If you choose to proceed with the repair, we will promptly start the repair process to get your Controller up and running. We perform a full functionality test before shipping it back to you to ensure everything is working perfectly.

No Obligation Return
If for any reason you would like not to proceed with the repair, or in cases where repair is not possible, we can discuss alternative options or we can also return your original controller to you at no additional cost.

Customer Satisfaction Guarantee
Your satisfaction is our priority.
If, for any reason, you are dissatisfied with our repair service, please contact us immediately. We can send you further instructions or walk you through getting your controller up and running OR we are more than happy to issue a refund and discuss further options.

Continuous Improvement
We are always striving to improve our PS5 Controller repair services and procedures. Your feedback, whether positive or negative, is very important to us. We would love to hear from you.

Thank You
Thank you for choosing our service. Please hang tight while we get your controller back in action.
We appreciate your patience.
Have an amazing day :)

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